Description

Cluster Product Lead (Messenger), Workspace

What you can expect

As Cluster Product Lead (Messenger) within Workspace, you will play a pivotal role in shaping the future of LSEG Messenger, our flagship collaboration platform. Leveraging your in-depth knowledge of Financial Services clients, you will define and execute a compelling product strategy and vision that drives community engagement and product adoption. You will collaborate closely with other Workspace Cluster Leads to deliver cutting-edge customer workflows and innovative AI-driven experiences, further enhancing the value of our collaboration tools. By partnering with each business line, you will ensure alignment between Workspace programme objectives and the needs of both internal and external stakeholders, positioning Workspace as the industry leader. You will steer your Cluster towards achieving strategic OKRs and serve as an influential member of the team defining LSEG's partnership with Microsoft, working jointly to create competitive market differentiators.

What you'll be doing

• Lead and manage an autonomous, cross-functional Cluster within LSEG Workspace, fostering a culture of ownership and high performance.
• Develop and communicate a clear vision and strategy for your Cluster, ensuring alignment with the broader objectives of LSEG Workspace.
• Take accountability for delivering the team's Objectives & Key Results, presenting progress and insights during quarterly review meetings.
• Champion modern agile product methodologies, empowering and developing Cluster members while driving a mindset of continuous improvement.
• Manage, coach, and mentor a team of versatile Product Managers, supporting them in shaping and delivering impactful products.
• Collaborate with cross-functional teams to design and implement innovative solutions focused on discovery, personalisation, and user engagement.
• Guide squads in translating the strategic vision into practical, outcome-based roadmaps and release plans, ensuring alignment with key results.
• Ensure all Product Roadmaps are proactively prioritised, owned, maintained, and clearly communicated to relevant stakeholders.

What You'll Need

• Over 10 years of experience in a senior product leadership role
• Expertise with financial services chat and collaboration platforms
• Proven experience building large-scale, low-latency, client-facing platforms and applications
• Strong understanding of regulatory, electronic communication, and surveillance needs for financial markets clients
• Knowledge of user authentication and directory requirements in financial markets environments
• Extensive background in large matrix organizations
• Familiarity with BOT/Agentic, APIs, and natural language AI technologies
• Demonstrated ability to think creatively and strategically to advance personalization initiatives
• Experience collaborating with senior stakeholders across technology, product, and business divisions
• Excellent communication skills at all organizational levels
• Capability to work cross-functionally with architecture, product, data science, proposition, and project management teams

Who you'll be working with

Software Engineers, Software Architects, Data Scientists, Product Managers, Project / Delivery Managers, Scrum Masters, Technology Leaders, Community Leads, Customer Success Managers, Senior Business Stakeholders

Career Stage:
Director

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.