Description
The Risk Manager’s responsibilities include:
Workers' Compensation Program Administration
The Risk Manager manages the City’s self-insured workers’ compensation program and the contract between the City and third-party administrator for workers' compensation claims from receipt of a claim through resolution. Tasks include monitoring and investigating workers' compensation issues and reviewing case outcomes. The Risk Manager represents the City at workers’ compensation hearings.
Liability Management Program Administration
The Risk Manager receives personal injury and property damage claims from community members and outside agencies, investigates incidents and accidents, and works with the City’s insurers to bring claims to closure. There is some work on the litigation side when a claim becomes a lawsuit. The Risk Manager applies customer service skills and techniques for diffusing difficult situations, including establishing and implementing procedures for supervision and adjustment of claims. The Risk manager regularly provides recommendations to the City Attorney and the City Council for resolving claims or lawsuits.
Insurance Management
The Risk Manager is well-versed in the principles and practices of legal liability, insurance, and self-insurance and purchases annually insurance to protect City assets. Insurance coverages include general liability, auto, property, drone, crime, excess Workers’ Compensation, cyber, volunteer accident coverage, and other policies as needed.
Contract Review and Risk Assessment
The Risk Manager reviews City contracts for insurance sufficiency and the need for additional requirements or coverages
Employee Safety and Mandated Programs
The Risk Manager has knowledge of legal requirements, regulations, and OSHA laws applicable to City operations and oversees mandated programs such as Hearing Conservation, Bloodborne Pathogens, Respirator Protection, and Hazard Communication.
Employee Development and Supervision
The Risk Manager leads a team consisting of a Risk Management Specialist and an Administrative Assistant III.
Loss Control
The Risk Manager has experience with the practices, principles, and procedures of risk management, analysis, and loss control.
Contract administration
The Risk Manager identifies insurance and other safety and liability prevention needs, prepares and issues Requests for Proposals, and negotiates and manages risk-related contractors.
Budget Responsibilities
The Risk Manager is involved in annual fiscal year budget development and administration which includes making recommendations to the City Attorney and the Budget and Finance Department on budgetary decisions and authorizing expenditures
ABILITY TO:
Exercise discretion in confidential and sensitive matters
Establish and maintain effective working relationships with all internal and external contacts
Analyze problems, identify alternative solutions, assess consequences of proposed actions, and implement recommendations
Communicate effectively verbally and in writing; present information, proposals, and recommendations clearly and persuasively
Interpret, apply, and ensure compliance with applicable policies, procedures, laws, and regulations
Influence and gain cooperation when there are competing or conflicting priorities; provide timely and courteous customer service, conduct effective negotiations and represent the City
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
Engage with a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services
Operate office equipment and technology tools including personal computers, laptop computers and printers, and presentation equipment
Knowledge and experience using City software programs, including Microsoft 365
Requirements
Minimum Qualifications
Bachelor’s degree in Risk Management, Industrial Health, or a related field with four (4) to six (6) years of related experience that includes progressively responsible experience in risk management, claims administration, and/or workers' compensation.
Or
Any combination of seven (7) to ten (10) years of related education, training, and/or experience which provides the required knowledge, skills, and abilities to qualify for consideration.
Preferred Qualifications
Bilingual in English and either Spanish, Russian or Vietnamese highly preferred.
Understanding of the organization and function of local public agencies, including the role of an elected Mayor and City Council.
