Description
About Peak Health
Peak Health is a virtual longevity practice bringing Medicine 3.0 to patients nationwide. We take a rigorous, evidence-based approach to healthspan optimization across nutrition, exercise physiology, sleep, and emotional resilience, backed by advanced diagnostics and personalized care plans built around each patient's biology.
Our platform connects testing, treatment plans, medications, and supplements in one system. We deliver concierge-level longevity care without the $20k price tag.
We are early-stage and well-funded. Our team is small, moves fast, and holds a high bar for rigor and autonomy. If you want to help define how longevity medicine scales, this is the place. Our physicians trained at Harvard, Stanford, and UCSF. Our CEO has successfully IPO'd and founded two health tech unicorns.
The Role
We're hiring a fully remote Medical Assistant to serve as the operational backbone of our clinical team. You'll keep patient care moving end to end — from intake and diagnostics coordination to medication support and documentation — while delivering the seamless, high-touch experience our patients expect. This role is ideal for a quick-learning, detail-obsessed self-starter who thrives in a fast-paced, autonomous environment.
Schedule
Fully remote, 9:00 AM – 5:00 PM PDT
Temporary weekend coverage (on-call for urgent patient messages)
What You'll Do
Patient Intake & Coordination
- Complete pre-visit prep, including chart review and flagging gaps
- Schedule and coordinate virtual appointments and diagnostics
- Manage patient messaging across portal, text, phone, and email
- Triage non-clinical questions and escalate when necessary
Labs, Devices & Diagnostics
- Order labs under provider direction
- Coordinate at-home phlebotomy and Quest appointments
- Coordinate diagnostic testing
- Follow up on pending results, obtain outside records, and upload to the chart
Medication & Supplement Support
- Send e-prescriptions and manage refills under provider direction
- Send supplements and manage refills under provider direction
- Coordinate with compounding and specialty pharmacies
- Handle prior authorizations and pharmacy communication
Clinical Documentation
- Ensure accurate, complete documentation after every appointment
- Maintain charts: medication/supplement lists, allergies, histories, and action plans
- Document lab and diagnostic results (flagging abnormals) and track all orders, prior authorizations, and fulfillment status
- Record patient messages, vendor/pharmacy interactions, and care-team handoffs
- Obtain signed consents, telehealth attestations, records-release forms, and patient identity/state-of-residence verification
Device & Data Workflows
- Set up wearables and CGMs and troubleshoot sync/app issues
Requirements
What We're Looking For
- 6+ months of medical assistant or clinical administrative experience
- Certified Medical Assistant (CMA/RMA) or equivalent training preferred
- Quick learner who adapts easily to new tools and workflows
- Able to work independently with minimal oversight
- Strong verbal and written communication skills
- Exceptional attention to detail
- Comfortable in a fast-paced, remote environment
- Reliable home internet and a private, HIPAA-appropriate workspace
Nice to Have
- Experience with virtual/telehealth practices
- Familiarity with EHR/EMR systems, e-prescribing, prior authorizations, or pharmacy workflows
- Experience with wearables, CGMs, or diagnostics coordination
- Interest in Medicine 3.0, preventive care, or longevity medicine
Why Peak Health
- Ground-floor role at a well-funded, fast-growing company redefining longevity care
- Direct exposure to leading physicians and a proven founding team
- Real autonomy and the chance to shape how longevity medicine scales
- Fully remote with a collaborative, high-caliber team
