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Moody's
Mexico City, Distrito Federal, Mexico
23 days ago
Moody's
Mexico City, Distrito Federal, Mexico
23 days ago

Description

Join the Workplace Services Desktop Engineering Team and you'll work at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most sophisticated nature (typically crossing function/location lines).

Evaluate new technologies and develop departmental standard practices. Recognized as technical guide within the department and demonstrate the ability to provide leadership and mentorship to technical and non-technical associates. Identify or react to problems related to the end user technology infrastructure or in support of the software development process. Demonstrate a broad knowledge level across multiple areas of information technology. May be involved as a key team member on strategic or enterprise-wide technology issues.

We are looking for an operations macOS systems engineer with focus on the desktop engineering space. You will be joining a dynamic environment where we encourage you take upon challenges and comfortably lead, maintain, secure, and deliver the best in-class end user experience on workstation endpoints.
Join the Workplace Services Desktop Engineering Team and you'll work at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most sophisticated nature (typically crossing function/location lines).
Evaluate new technologies and develop departmental standard practices. Recognized as technical guide within the department and demonstrate the ability to provide leadership and mentorship to technical and non-technical associates. Identify or react to problems related to the end user technology infrastructure or in support of the software development process. Demonstrate a broad knowledge level across multiple areas of information technology. May be involved as a key team member on strategic or enterprise-wide technology issues.
We are looking for an operations macOS systems engineer with focus on the desktop engineering space. You will be joining a dynamic environment where we encourage you take upon challenges and comfortably lead, maintain, secure, and deliver the best in-class end user experience on workstation endpoints.
  • macOS experience in an Enterprise Environment and or Financial Services is required.
  • macOS Engineer will possess extensive system knowledge in the areas of macOS image creation, provisioning, patch management / vulnerability remediation, system certificates, Jamf Connect, Kerberos SSO, and CIS security hardening guidelines to effectively support and grow these technologies
  • Experience with ServiceNow experience is a plus
  • Experience supporting macOS across a range of versions
  • Experience supporting common macOS applications such as Adobe Creative Cloud and Microsoft Office 365.
  • Experience with using and administrating profiles and policies using Jamf
  • Experience working with Terminal and creating /modifying Python and Bash scripts to achieve automation and endpoint configurations.
  • Partners with application development and infrastructure teams to align ground-breaking and leveraging strategies.
  • Works with Security team to ensure system configurations are in compliance with security policies and controls standards.
  • Support new and existing deployments through the analysis of metrics, logs, system alarms etc. to solve problems and perform preventative maintenance on the various products.
  • Conducts sophisticated systems automation/scripting and systems support activities, including system integration and monitoring.
  • Work closely with L3 and L2 support groups to develop, plan, and implement system improvements and upgrades and be available for L3 escalation requests.
  • Support the delivery of effective Desktop Engineering solutions for macOS (Jamf, Intune, as well as creation of associated design and operating documentation.
  • Support end user virtualization technologies (AWS Workspaces / Windows Virtual Desktops) engineering, standardization, governance and point of escalation for our operations teams.
  • Diagnose and troubleshoot advanced computer system issues, including operating systems, hardware and software, networking, VPN, connectivity, antivirus, and other network devices/peripherals, both remotely and on-site.
  • Lead the triage of complex technical issues related to Infrastructure applications and a multitude of other variables in the mix.
  • Will be the primary SME on selected macOS infra apps technologies and tools related to Desktop Engineering and responsible for mentoring other members of the team and do periodic knowledge share session often including our L2 and L3 support teams.
  • Strong understanding and experience on Desktop Engineering technologies (Jamf, SCEP,
  • Strong expertise on macOS (Big Sur and Monterey)
  • Solid understanding and experience on Microsoft Core Infrastructure.
  • Expertise on Active Directory / DNS / PKI / DFS / RDS / IIS / SFTP and senior level expertise on Configuration Profiles related to macOS desktop environments required.
  • Expertise with end user virtualization technologies (Xendesktop / XenApp / AWS Workspaces / USMT / APP-V / Profile management).
  • Expertise on Microsoft Office application configurations, browser configuration and hardening.
  • Good understanding of security concepts (SSL, PKI, IPSec, VPNs, Firewalls, DMZ, Proxy, and cyber-attacks) is required.
  • Automation skills are a must: Python and Bash. PowerShell is preferred
  • Patch management expertise using any of the standard patch management technologies like Jamf Patch Management or other modern SaaS solution.
  • Professional Certifications with macOS, Jamf (300 or 400 preferred), and Intune.
  • Experience testing and evaluating new technologies and methods in both client management and endpoint technologies
  • Expertise with some of the desktop related macOS security tools (Avecto / Symantec / CIS Hardening, etc.) is a big plus.
  • Basic understanding of network concepts (VLANs / Routing / TCP / IP / Load Balancing / Traffic Analysis, etc.).
  • Ability to optimally present information in both technical and non-technical terms.
MITMust be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody's.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.

At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversityMoody's Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that operationally support our business units. Exceptional Shared Services teams are vital to the international success of our business.

Job Information

  • Job ID: 63075435
  • Location:
    Mexico City, Distrito Federal, Mexico
  • Position Title: Sr. macOS Desktop Engineer
  • Company Name For Job: Moody's
  • Industry: Financial
  • Job Function: Other Profession
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: None
  • Min Experience: None
  • Required Travel: None
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