Assistant Director for Residential Programs and Services
Assistant Director for Residential Programs and Services
Description
Posting Details
Posting Number
S15429P
Working Title
Assistant Director for Residential Programs and Services
Department
Housing-Resident Progs & Srvcs
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
Part of the Division of Student Affairs, University Housing consists of nearly 2.8 million square feet of facilities and is home to more than 9,000 students. The department employs 220 full-time staff members, 21 graduate assistants and 565 undergraduate student workers. As a self-supporting auxiliary, University Housing operates a $59 million budget derived only from student housing fees and other non-state sources.
In support of its mission to provide comfortable, affordable and secure housing options where the academic success and personal growth of residents are encouraged and supported, University Housing engages staff members in competency-based training and students in curriculum-based engagement focused on community building, interpersonal skills, social awareness and responsibility, and well-being.
College/Unit/Department website
housing.uga.edu
Posting Type
External
Retirement Plan
TRS or ORP
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule
Additional Schedule Information
M-F, 8 a.m. - 5 p.m. Evening and weekend work may be required
Advertised Salary
$64,500
Posting Date
07/13/2026
Open until filled
Yes
Closing Date
Proposed Starting Date
09/28/2026
Special Instructions to Applicants
We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.
Priority consideration will be given to those who complete the application process by 8/17/26; however, screening will continue until the position is filled.
Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Bachelor's degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience
Preferred Qualifications
Master's degree in higher education, student personnel or related field
Minimum 10 years of experience living in a communal setting or working at an institution of high education (relevant experiences include but are not limited to being a camp counselor, resident assistant, graduate assistant, or hall director)
At least 3 years of supervisory experience
Position Summary
The Assistant Director for Residential Program and Services ( RPS ) manages the comprehensive operations for two to four residential areas housing more than 2,000 students. The Assistant Director is responsible for cultivating inclusive, engaging, and well-maintained residential communities that foster student learning and success. This position advances the department's curricular approach to residential education and oversees major unit initiatives.
As a member of the RPS leadership team, the assistant director contributes to strategic planning, policy development, and assessment efforts, while collaborating with departmental, divisional, and university partners to enhance the residential experience. The position directly supervises two to five full-time staff and reports to an associate director for RPS .
Knowledge, Skills, Abilities and/or Competencies
Knowledge, Skills, Abilities and/or Competencies:
Capacity to manage multiple priorities, make informed decisions, and implement creative solutions in complex and autonomous environments.
Demonstrated ability to build collaborative partnerships with faculty, staff, and campus stakeholders to advance departmental and university priorities.
Strong organizational, analytical, and problem-solving skills to guide staff and improve operational effectiveness.
Skilled at planning events that address the academic, developmental, and social needs of residential students.
Proficiency with technology and data systems, including Microsoft Office programs, Blackboard and Housing Management Systems (e.g., StarRez and Advocate) to support daily operations and decision-making.
Excellent oral and written communication skills with the ability to engage faculty, staff, students, parents, and administrators.
UNIVERSITY HOUSING EXPECTATIONS :
Commit to a University Housing-first philosophy by promoting student success and supporting University Housing, Division of Student Affairs and University of Georgia missions and goals.
Safeguard the physical security of University Housing facilities, protect sensitive information through adherence to cybersecurity polices and best practices, promptly report any security concerns or incidents, and promote a culture of security awareness to ensure secure on-campus residential communities.
Embrace an entrepreneurial spirit by sharing opportunities to protect departmental resources and find cost savings.
Be present and on time for all scheduled work, communicating proactively for unavoidable absences and adhering to policies and procedures for leave requests, as these are crucial for overall productivity, team morale and operational efficiency.
Provide a positive student experience by being courteous, caring, patient, flexible and working to resolve issues or problems in a timely manner. Collaborate with team members across University Housing, as needed, and communicate issues to supervisors.
Maintain a positive and productive environment by consistently following department, campus and USG policies and procedures.
Designated as Essential Personnel Pool (meaning may be asked to report to work) for the purposes of maintaining critical operations during inclement weather or other emergency situations. Employees in this role may be required to report to work when the University is closed or operating under modified conditions.
The employee will be contacted by their supervisor (or designee) with instructions on when and where to report and what duties will be necessary. Communication will occur via the employee's primary contact information on file (phone, email, or other agreed-upon method).
The designation of Essential Personnel Pool will be reviewed annually during the performance evaluation period to ensure alignment with operational needs.
Participate in departmental "all hands-on deck" events (e.g., move-in, move-out, residence hall emergencies).
Physical Demands
Respond to crisis situations in various buildings which may involve being present for long periods of time.
Sit at a desk and computer for moderate periods of time.
Lift and carry up to 40 lbs.
Verbally communicate via telephone and in person.
Organize and compare a large amount of data with attention to detail.
Interpret and apply policies and procedures.
Remember circumstances and changes.
Focus on and complete detail-oriented tasks.
Frequently walk-through residential facilities, which includes climbing stairs.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
Yes
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
Yes
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Supervision:
Train, supervise and evaluate two (2) to five (5) full-time Residence Hall Directors, with potential indirect supervision of up to eight (8) graduate assistants.
Work with staff to coordinate the selection, training and evaluation of graduate and undergraduate student staff, including resident assistants and residential belonging assistants.
Establish and direct area goals that support unit, departmental, divisional, and university priorities.
Guide staff through change, fostering accountability, and aligning team efforts with departmental and university priorities.
Percentage of time
35
Duties/Responsibilities
Residential Education & Leadership:
Collaborate with the RPS leadership team to design, implement, and assess the residential curriculum and academic initiatives.
Lead designated collateral assignments within the unit, such as student staff training and recruitment, conduct and care, or emergency preparedness, ensuring effective implementation and alignment with departmental priorities.
Serve as an active member of the RPS leadership team, providing guidance in strategic planning, decision-making, and the advancement of unit priorities.
Engage in regular meetings with campus partners to support the needs of residents.
Advance departmental, divisional, and university strategic goals by serving on committees, task forces, and other professional development initiatives.
Percentage of time
30
Duties/Responsibilities
Crisis Management & Follow Up:
Serve in weekly on-call rotation, offering direction, consultation, and support to live-on staff during crisis situations.
Lead response efforts for emergencies and unexpected events that disrupt community operations, including making critical decisions in escalating situations.
Ensure appropriate follow-up by engaging with students, parents, faculty, administrators, and other stakeholders to resolve concerns, communicate outcomes, and clarify policies.
Percentage of time
15
Duties/Responsibilities
Policy Development & Enforcement:
Collaborate with the RPS leadership team to develop, implement, interpret, and enforce unit and departmental policies, procedures, and regulations.
Consistently support, communicate, and enforce university and departmental policies, procedures, and regulations.
Provide guidance or support to live-in staff who serve as primary hearing officers.
Serve as a conduct hearing officer for cases that escalate in complexity.
Percentage of time
10
Duties/Responsibilities
Financial Management & Administration:
Oversee an area's combined operating and programming budget of approximately $50,000, ensuring alignment with departmental priorities.
Provide fiscal oversight through monthly review of administrative, educational, staffing, and facilities accounts.
Complete administrative responsibilities in a timely, accurate, and thorough manner in alignment with established expectations.
Perform other duties as assigned that are consistent with the purpose of the position.
Percentage of time
10
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
