Description
Position Overview
The Clinical Nurse is responsible for supporting and extending the care and services provided to Allies’ Clinic patients. In addition to direct patient care, the Nurse will assess incoming patient information and concerns, direct people to resources, and provide education about disease prevention and improving health outcomes. The Nurse works closely with our Medical Providers to establish standards for patient service, forge ongoing relationships with those to whom care is provided, ensures that regulatory guidelines are being followed, and is an advocate for ALLIES’ mission. The Nurse reports directly to the Assistant Medical Director and will work collaboratively with other clinic and agency staff, and a multitude of agencies.
Mission
To improve health and well-being, ALLIES provides integrated medical care, supportive human services, and community-based education for individuals living with, or at risk of HIV, viral hepatitis, and sexually transmitted infections.
Vision
ALLIES envisions a healthier community whereby people access integrated medical care and supportive human services in a respectful setting, free of stigma and discrimination.
Responsibilities
Prepare patients for and assist with examinations, treatments, testing, lab work, and follow-up care
Maintain accurate, detailed reports and records in Electronic Heath Record (EHR) system, as well as answering EHR portal messages from patients
As appropriate to credentials, education, and experience, assist providers in the completion of clinical, administrative, and documentation responsibilities
Guide and integrate the clinical staff’s development of skills and use of technology and resources
Oversee pre-exposure prophylaxis (PrEP) program
Triage incoming phone calls, manage prescription refills, review lab results and communicate as the patient provider liaison
Design and deliver education to enhance patient’s ability to make informed healthcare and treatment decisions, such as diabetes management education or injection training
Work with individuals, families, or other groups to improve the overall health of communities
Assist the clinical staff when needed: triaging patients, delivering injections, performing phlebotomy
Work closely with case managers, clinical social worker, and outreach team to ensure wraparound care
Prior authorizations for procedures and medications
Patient retention, quality measures and gaps in care
Provide feedback to improve clinic services
Organizational Expectations
Seek out up-to-date information about Allies’ programs and services, as well as relevant local, regional and national health statistics that will inform and support our Mission
Improve job knowledge by remaining aware of new regulations and best practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Embrace and exemplify organizational standards and guiding principles for processes, protocols, and utilization
Commit to Allies’ promise to sustain and extend diversity, equity, and inclusion
Contribute to efforts which build and reinforce Allies’ distinctive, effective, and ethical practices
Requirements
Knowledge Skills and Abilities
The Clinical Nurse should have demonstrated experience in the following areas:
Scope and responsibilities associated with providing care in a medical setting
Direct involvement with and development of a significant initiative or process within a healthcare organization
Exhibiting competence working with a diverse patient demographic such as LGBTQ+ individuals, patients with mental health concerns, people living with HIV, patients with high health anxiety, people who use drugs, and patients who have experienced trauma
Utilization of electronic health record software for patient demographics, medical care, and scheduling
Recurrent knowledge of regulatory processes and payer systems such as Medicare, Medicaid, managed care, and private sources
Microsoft Outlook and software programs such as Word and Excel
Very strong interpersonal skills, with the ability to establish and maintain relationships with patients, co-workers, visitors, and non-agency representatives
Basic familiarity with issues in infectious disease (ideally HIV/AIDS), reproductive services, and/or primary care
HIPAA and Act 148 standards
Common safety hazards and processes to maintain safe work environment
Knowledge and understanding of local, state, and federal regulations related to area of service
Balancing and prioritizing patient and administrative responsibilities
A BSN is required, and a minimum of 3 years of experience in the field is preferred. Current PA state Nursing licensure is required. Current PA state Nursing licensure is required.
The Clinical Nurse will be called upon to engage in physical activity appropriate to a primary medical care environment including the capacity to stand or sit for extended periods. Current PA child abuse, PA criminal history, Federal criminal history clearances, and verification of TB test performed within the last year are required within the first 30 days of employment.
Salary for this position begins at $70,000- $75,000 commensurate with relevant education and experience. We comply with EEOC.
