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This position requires regularly sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); occasionally lifting, pushing, and/or pulling objects weighing up to 50 pounds; and standing or walking with objects weighing up to 10 pounds. Occasional job-related travel may also be involved (less than 10% of time).

Day shift; Monday through Friday; 8:00 am 5:00 pm.

This is a remote position.

The Patient Financial Services Asst Dir/UKHC provides strategic and operational leadership for transplant specialty billing across both professional and hospital services. This role is responsible for overseeing end to end billing, follow up, and accounts receivable activities, ensuring accuracy, regulatory compliance, and timely reimbursement in a highly complex and specialized environment. This position partners closely with clinical, operational, and revenue cycle stakeholders, as well as external entities, to resolve complex billing issues, drive continuous process improvement, and uphold high standards of billing integrity and compliance.

Key Responsibilities Lead transplant specialty billing operations across professional and hospital services, ensuring accurate and timely billing and collections Oversee end to end revenue cycle activities, including billing, follow up, and accounts receivable management Ensure compliance with complex regulatory, payer, and contractual requirements Serve as a subject matter expert and escalation point for complex transplant billing issues Collaborate with internal stakeholders and external partners to resolve billing challenges and support optimal reimbursement Identify opportunities for operational improvement and implement strategies to enhance efficiency, compliance, and performance Promote a culture of accountability, collaboration, and continuous improvement within specialty billing operations.

Why Join Our Team: This role allow you to be part of a mission driven organization committed to excellence in patient care, research, and education. This role offers the opportunity to lead highly specialized billing operations that directly support life saving transplant services while contributing to enterprise wide revenue cycle objectives.

Effective 7/1/2026, this position will be titled Senior Manager, Specialty Billing Transplant and will report through the Enterprise Revenue Cycle department in Beyond Blue.

The ideal candidate will possess experience with billing, third party payer collections, and insurance verification programs; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized; have exceptional communication skills (written & verbal); enjoy working independently as well as closely with their co-workers in a supportive team environment; outstanding computer skills (to include Microsoft Office); above average customer service skills; strong ability to engage and motivate others; active listening skills; and a thorough understanding of resource and employee management.

Bachelor's Degree and 4-6 years of accounting, insurance claims and billing, revenue cycle experience preferred. Previous experience working with EPIC EHR, Patient Accounts, and HIPAA highly preferred.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.