Cargill
North Olmsted, Ohio, United States
(on-site)
Posted
1 day ago
Job Type
Full-Time
Job Function
Inventory
Description
Job Purpose and ImpactThe Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
- Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
- Bachelor's degree in a related field or equivalent experience
PREFERRED QUALIFICATIONS
- Experience working with contracts such as government, legal etc.
- Experience in SAP
- Experience in Salesforce
- Experience with MS Suite and Adobe
- Open to potential travel up to 10%
Equal Opportunity Employer, including Disability/Vet
Job ID: 83158734
At Cargill, everything begins with our purpose to nourish the world in a safe, responsible and sustainable way. Customers choose us for our world of expertise, delivered locally, quickly and reliably in a way that creates value together for them and us. Every day, we connect customers and suppliers to the world by developing personal relationships and setting the standard high on the way we work. When you join our team, you’ll discover that our diverse businesses and products span a wide range of industries, geographies and ...
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