Description

*BSW Neurology Of Dallas* *3434 Swiss Ave, SUITE 400. Dallas TX, 75204 * *8-430pm/M-F* **Bilingual/Spanish speaking preferred** About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: * We serve faithfully by doing what's right with a joyful heart. * We never settle by constantly striving for better. * We are in it together by supporting one another and those we serve. * We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary Certified Medical Assistants deliver healthcare, handle admin tasks, and clinical responsibilities. They manage patient records and care coordination tasks. They ensure high-quality health services and patient satisfaction. Essential Functions of the Role * Handle relevant messages using our standard workflow. * Act as the primary reviewer for all team-assigned messages, identifying those suitable for top professional roles. * Provide patients with educational materials as directed by the medical professionals. * Ensure message statuses are correctly marked to highlight who is responsible for further action. * Direct out-of-scope messages to the right team member, pool, or provider. * Document all interactions and activities in the electronic medical record clearly and efficiently. * Facilitate referrals and secure prior approvals as per our clinic workflow. * Manage paperwork such as Family and Medical Leave Act documents, home health forms, and others. * Implement standing orders delegated to you. * Manage pending orders and related diagnosis codes. * Undertake administrative duties including making patient calls, sending Mychart notifications, and passing along messages. * Take on initial responsibility for closing care gaps for your assigned patient panels. * If necessary, perform in-clinic duties as outlined in the job descriptions for Certified Medical Assistants. Key Success Factors * Proficiency in managing medical administrative tasks according to legal guidelines and productivity measures. * A sound understanding of the importance of precise and risk-free medical administration. * Acquaintance with the essential medical methods: correct patient, appropriate medication, accurate dose, suitable route, and right timing. * The ability to meticulously record patient information in line with organizational policies and procedures. * Knowledge about privacy regulations in healthcare, specifically those related to HIPAA. * Skill in administering injections and drawing blood. * Understanding of medical terminology. * Excellent communication skills, both verbally and in writing, and the ability to listen well. * Quick aptitude in evaluating requests using both online and paper-based materials, and accurately responding to inquiries from patients. * Good data entry and computer skills are required, along with attention to detail. * Fast typing and excellent navigation abilities are also necessary. * Comfortable with high-pace and regularly changing working conditions. Belonging Statement We believe that all people should feel welcomed, valued and supported. *QUALIFICATIONS* * EDUCATION - H.S. Diploma or GED Equivalent * EXPERIENCE - 2 Years of Experience