Description

NFI Massachusetts is seeking a full-time, detail-oriented, and highly skilled Accounts Receivable Coordinator with strong medical and third-party billing experience to join our Business Office team!

As NFI’s Accounts Receivable Coordinator, you will take the lead on all billing and collections functions for our nonprofit human services organization. This role is heavily focused on accurate medical and third-party claim submission, reimbursement management, and payer communication. You will be responsible for preparing claims, processing remittances, resolving denials, and ensuring timely, compliant billing across multiple payers. Collaboration with clinical teams, program leadership, and external partners is essential to support our mission of helping clients achieve the full promise of community living.

Responsibilities Include:

• Prepare, submit, and track invoices to a wide range of medical and non-medical payers, including state agencies, insurance companies, and private payers.
• Prepare and submit third party claims to insurance companies through our electronic health record system.
• Utilize wide-variety of electronic billing and finance systems (including Evolv NX, Great Plains MyAbility and Commonwealth of Massachusetts Virtual Gateway).
• Process daily remittances and deposits.
• Responsible for collection of outstanding invoices and claims.
• Work closely with our management team to ensure data and claims are accurate for billing.
• Work with state agencies and other payers to maximize revenue and minimize collection issues.
• Ensure strict adherence to monthly accounting, billing, and reporting deadlines.
• Perform administrative functions in our electronic health records system, including finance and billing setup.

Desired Qualifications:

• High school diploma or equivalent required.
• Associate’s degree or certification in business or accounting preferred.
• Minimum of 2 years of experience in accounts receivable, with strong emphasis on medical or third-party billing.
• Exceptional ability to utilize financial systems
• Strong attention to detail and excellent communication required.
• Task-driven and comfortable meeting deadlines.
• Previous experience with third-party medical billing is strongly preferred.

Status: Full-time | Salary: $55,000 - $60,000

NFI Massachusetts offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.